John and Gloria Warren

"Just a quick note to thank you for all your help in guiding us through the recent sale of our property at 26th St.

To those who may not know Laura, just let us say that she is the ultimate professional when it comes to Real Estate negotiation. This is the second property that she has helped us sell, so as repeat customers, we know of what we speak. You don't go back a second time unless you are completely satisfied with initial performance.

Selling property in San Francisco can be quite an ordeal these days with all the new laws and regulations involved. Laura handled negotiations flawlessly. We consider her both a business partner and a friend."

Shouvik Banerjee

"I came to Laura in December of 2011 as a first-time home buyer, not knowing a thing about the market. Six months later, I closed on a 2 br / 2ba in Potrero Hill that has already appreciated about 15%! During the first 2 months, she got me educated on the marketplace - helping me understand the tradeoffs of different neighborhoods. She also used this time to understand how I value different attributes of a place . . . : Within a month, she figured out my preferences and could quickly determine the 2 or 3 places a week that were a fit.

She's not pushy at all - and instead, helps frame your choices. In fact, there were 2 places I was ready to bid on - and Laura walked me back, and helped me evaluate if they really fit my needs or if I was just caught in hype. She knows the market - and understands its quirks. In a super-competitive SF market, her judgment is helpful in avoiding inflated property prices. She doesn't hand-hold clients, and instead sends them lots of information over email. I prefer this approach, since it meant I could work on my own schedule.

Laura really distinguished herself after I found a place I liked. She's excellent at developing a bidding strategy, and helped me close without entering a massive bidding war. She also has a network of mortgage brokers, inspectors, and others that can make the closing process a breeze. This is a huge advantage when you are bidding - the sellers' realtors know that Laura's clients will not drop the ball due to logistics. After the sale, Laura stayed in touch - and helped me find a handyman to take care of a few things to remodel in the home.

Overall, Laura's got an easy-going, fact-based, and logical approach. She's a great fit if you like to think things through at your pace, make decisions based on facts, and want an agent that can help your frame the key decision points."

Steve Wu

"Just bought my first home in SF. When I began my search, I had literally no idea which neighborhoods I wanted to live in. Throughout the entire process, Laura was patient, personable, and honest. She never hesitated to explain why she thought a particular listing wasn't the right fit for me. In a tough, supply-constrained market, she arranged for me to view properties before they were listed on MLS. As a result, I got an incredible deal on my first (and only) offer, which I was able to put in before anyone else even saw the property. If you are looking for a new home, I highly recommend Laura!"

Julie Mak and Steve Chang

"I'm wondering what I can add to all the wonderful - and true - things that others have written about working with Laura. We just purchased a home with her and found her to be very responsive, really refreshing, and extremely sharp. I am sure she saved us from some bad decisions and saved us money as well! From the start, I was very impressed with how Laura wanted to know how we lived and what what we needed and wished for in a home - it's more than how many bedrooms and how many baths - with every house, she helped us think about how we would use each room, and whether the house would meet our needs.

I very quickly came to think of Laura as the trusted 'voice of reason.' My husband and I were easily tempted by houses - especially since we were under pressure from our landlord to move out of our rental, which was also getting to be cramped quarters for our family. Laura was the one to remind us of our goals and told us multiple times that we should 'wait for the right house,' 'wait for something we love,' and not buy something that was stretching our budget. When we found our house, Laura was again the 'voice of reason' and played devil's advocate to make sure we really wanted to move forward. Once we did, we were impressed by how efficient and savvy she was with arranging an array of helpful inspections and helping negotiate what we felt was a fair deal with a tough seller.

Thank you, Laura, for your hard work, patience, and dedication!"

Vicki Van Ausdall

"I just successfully sold my house--got multiple offers above asking in only 16 days! . . . Laura is very charming, outgoing and friendly -- exactly the type of person you want to represent you at your open houses -- and she is also very savvy and smart. I feel like Laura priced my house exactly right in order to get the most traffic possible to the open houses . . . I had never sold a house before, and mine needed a bunch of work prior to the open house, so it would have been easy for me to become completely overwhelmed by the process. But Laura had great references for all sorts of contractors--the best I've ever used (I wish I'd had access to these contractors all the years I'd owned my house, ha ha)--and helped me decide what needed fixing, what didn't, and whom to hire to get it all done . . . The sale went as smoothly as could be, sailed through escrow, and we negotiated a 1-month free rentback so that I would not be rushed out the door once I needed to move. I can't imagine a more helpful person!"

Jessie and Mike San Galli

"Laura is fabulous! My husband and I first met with Laura at the end of October and a month later we were signing the closing documents on the most adorable house ever. I think if we had worked with a different agent we would still be sadly searching. Laura had a number of strategies that helped make our offer stand out in a competitive market. I'm not going to give them away, but I think they made the difference. She was extremely timely and responsive by e-mail and phone, like more than she needed to be, but I appreciated it. I sent her some very early and very late e-mails, not expecting a response until business hours, but always received quick and thoughtful replies. She was also wonderful about communicating with the agents of any properties we were interested in. She knows everyone and was able to get us fast and helpful information. Laura really went above and beyond for us, and we are so grateful!!"

Courtney Sinsky and Michael Gaiman

"Thanks to Laura, we've just moved into our wonderful Noe Valley condo! I initially found her via Yelp where she was highly reviewed. In working with her since then we've found her to be highly responsive with her communications, insightful with her suggestions, and pleasant to work with. She especially shines in helping to navigate the craziness of multiple bidders and counter-offers that most aspiring homeowners in San Francisco face. With her help we were able to put together an offer that was accepted after only our second attempt. After the offer was accepted, Laura continued working hard for us: she monitored the deal and gave us timely updates, she put together a competent team of inspectors, and she gave good advice on what to fight for and what to let go of during the inspection negotiations. All in all, we had a good experience with Laura. You will too!"

Dorota Jozefiak

"I highly recommend Laura Kaufman as your real estate agent . . . Laura is very organized and punctual making it very easy to plan your life around all the important milestones of real estate sale. She's technologically savvy - through docusign I could sign the relevant documents virtually without having to go to the office. Laura is very knowledgeable about the market. Her great marketing efforts resulted in many showings of the condo outside of the normal Sunday open house, sometimes multiple times during the day... which eventually translated to offers and closing the deal after only 19 days.

Laura lays out all the facts so you as a seller can make the most informed decision. She doesn't push you to do anything, she's objective and at the same time down to earth and personable. Having small children herself, she could relate very well to our situation where we've outgrown the 1 bedroom space and were looking for something bigger. She was also very conscious of nap time of our toddler and was very flexible in planning around it. I loved how regularly Laura updated me on any developments in the process, whether it was via email or phone. I never felt I was out of the loop. Laura is an awesome real estate professional - she made the whole process so easy and I would highly recommend her!"

Cecilia Yoshida

"Laura Kaufman is a dream come true--a true advocate and professional partner. She worked with me for more than a year, guiding and supporting me through every step of my search for a SF condo. For starters, laura's responsiveness and support was over the top, 110%, no exaggeration. She responded to email messages right away, called to follow up, stayed up late more than once to get my offers done, and even took care of my mortgage prequalification during her vacation.

And then there's her knowledge and professional expertise. My situation involved a 1031 exchange with a tight timeframe and had specific requirements and deadlines. Laura's experience with the lender and escrow entities was invaluable in closing my transaction flawlessly. She also provided the resources I needed, but more importantly, she helped me understand the pros and cons and potential issues to consider with each possible transaction. She's not just experienced and real estate saavy, but she's also keenly observant and thoughtful in her advice.

The biggest plus is knowing that my interests were in good hands with Laura. When in frustration, I decided to search outside san francisco, laura referred me to other agents without hesitation. Later again, she resumed my search in SF, always keeping me up to date and informed. When my bid was finally successful and near closing, laura made sure my warranties, credits and repairs, etc.,were covered."

John Duval and Maxime Ko

"When we were looking for our first home, our ambitions were quite lofty . . . Admittedly we started out skeptical of what a buyers agent would do - from an outsider's perspective, isn't everything you need to know on the Internet?

But after going through this process for the first time, we would say no, most of what you need to know is *not* on the Internet, and Laura was a terrific and knowledgeable guide throughout the process. Besides being a great person to work with, Laura was very responsive about answering questions, working with a stressful and fast-paced deal process, most of all, serving and advocating for our interests as a home buyer. With Laura as our guide, we avoided many costly mistakes . . .

We are thrilled with our new home - we would enthusiastically work with Laura again on any subsequent home purchase, and highly recommend her to anyone considering an agent."

Elaine and David West

"Laura helped us sell our one bedroom condo in Noe Valley. It was a tough market . . . we found ourselves without offers after a couple of weeks of active marketing. Laura designed and implemented a strategy - lowering the price significantly but then opening bids on a date certain - that led to multiple offers, one of them comfortably above asking. We sealed the deal with that buyer.

Throughout the process, Laura was on top of every detail and in very close communication with us. There were absolutely no surprises as Laura anticipated every step, either handling them herself or giving us plenty of support on those things we had to attend to personally. Her advice was spot on and timely - all we had to do was follow it. Laura is a true professional and we were VERY lucky to have her on our side."

Joe Wong

"Laura was a trusted partner. Before I worked with her, I always have been a bit unsure on the role of real estate agents. In this day and age, can't I just go on Redfin and find something myself? I've worked with a few before and they never seemed to add much to the process. Laura, however, is definitely one of the very few agents who does not fit this stereotype . Right off the bat, she actually spends the time to try to understand what you are looking for, and this goes beyond the number of bedrooms or bathrooms. Her network also allows her to show me listings that aren't on the market yet. When you've seen a place that you like, she knows what to look for (things that inexperienced buyers may miss) and points out the pros and cons of the place. She never ever pressures you into something and will work with you as long as it takes to find a place that you are happy with. But more importantly, she will play devil's advocate and makes sure the place you want to bid on is actually a place you will be happy with--not just tomorrow but in the long term.

During negotiations, Laura has proven to be very astute and was able to solicit valuable information to help me make an informed decision. Once under contract, she manages everything from the inspection to setting up appointments with contractors. Without her, the escrow period would undoubtedly have been a lot more chaotic! In my situation, a few things came up during the home inspection, and Laura was able to convince a very difficult seller to give me a fairly large credit!

On a personal side, Laura is simply a joy to work with. She is SUPER responsive (sometimes I wonder if she sleeps) and I have no doubt she makes every client feel equally as important. I will miss our frequent interactions, but should I ever decide to sell my place, Laura will be the first person I call!"

Dr. David Chang and Laurie Browne

"Laura is absolutely fantastic. She has gone above and beyond what we ever would have expected from a real estate agent. We are first time homebuyers and were a little intimidated by the process. Laura's knowledge and diligence helped make us feel comfortable throughout the entire process from start to finish. Her dependability and honesty sets her apart. We always felt like she had our best interests at heart, which really allowed us to trust her advice. She was always available to discuss any aspect of our purchase, or to answer questions.

Since moving into our house, when we thought her job would have been done, she has continued to help us as we get settled into our new home. We feel very lucky to have met and befriended Laura and would highly recommend her without reservations."

Rebecca and Marco Molina

"Laura supported us in the sale of our house throughout each and every step. From helping us developing a timeline . . . to executing a comprehensive marketing plan, and offering timely superb advice throughout the escrow process, we were confident in our approach throughout the process even during this very challenging market for a seller.

We ended up getting multiple offers above our asking price, and even with challenges from lenders, successfully closed escrow in record time. I can't thank her enough!!"

Julie Greenfield

"Laura helped me buy my first home and was great to work with. Our working relationship was brief because I found something I wanted very quickly. There was already an offer on the condo I wanted and Laura kept me up to date on everything that happened. I was new to the process and she managed to explain it clearly without being patronizing. She stayed in constant contact with me through every step. Laura was incredibly responsive. She wrote my offer and went over disclosures with me while she was on a family vacation to make sure that I did not miss my chance!

Laura was also great in knowing what questions to ask that I may not think of. I also believe she was sincere in providing opinions which is invaluable when you are making big decisions for the first time. Laura has continued to be helpful after closing with referrals and keeping me up to date on the market. I am very happy in my new home and would refer someone to Laura without hesitation."

Dr. Lee Morse and Dr. Ngoc Pham

"Laura was there for us EVERY step of the way. Believe it or not, we found a perfect place soon after Laura had her 2nd baby -- it's crazy but she was out and about SHOWING us places the week after her delivery (even though we were happy to work with her assistant at that time)!!! Her turn around time is ridiculously fast with most of the paperwork done via email/online so we had copies of everything. Neither my husband and I have much free time at all, not even on the weekends, but she made it work.

We also had a very unique and complicated situation with our finances and she was able to refer us to someone who was able to get us exactly the type of loan we needed. She never pressured us to buy at all and really tried to show us places that were within the price range and with the features we requested. She's really a down to earth person who's extremely reliable and I would definitely use her again."

Matt Dahlman and Angela Luscombe

"We loved working with Laura! We were first time buyers with no clue about how to go about buying a house. Laura was great at explaining the whole process and walking us through everything. She helped us set (and stick to!) our goals so that we are now the proud owners of our first home and we are so happy!

Laura is great to work with. She is very responsive, very thorough and always available. As a mother of a toddler and a baby I didn't have a lot of free time so Laura would go to all the open houses of any listings that matched our criteria and would let me know which ones she thought were worth my time to see and which were not . . . When we were ready to put in an offer, Laura guided and supported us through the process (both the physical and the emotional side!). And when our offer was accepted, Laura was with us every step of the way . . .

We can't recommend her enough!"

Freek and Michelle Van de Braak

"We have worked with Laura on three different real estate deals and are completely satisfied with the work she did for us. She helped us buy our first condo during a very tough time for buyers and then subsequently helped sell our same condo at a great price in a tough time for sellers.

She was able to act quickly when we needed her to help us buy our home and sell our condo - leveraging her connections to help her do so. We would and have highly recommend Laura as a real estate agent to our friends in San Francisco."

Justin Uyemura

"For first-time homebuyers the real estate game is pretty intimidating. I knew going in that finding the right agent for my needs was one of the most important things for me to do. I was referred to Laura by my cousin who raved about her. Right from the get go I knew she was a perfect fit. The first time we went out to look at houses wasn't to find a place - it was to educate me on the market and to get a feel for what I wanted and what I should expect to be able to afford. I mean, how many people would take their time out to slowly bring me up to speed?

One thing you can be sure about Laura is that she's on your side and will go to bat for you. She's very responsive and very knowledgeable. I can say with 100% confidence that without Laura, I would never have gotten my place. I am recommending her to all my friends and family."

Angie Pfahnl

"After bad experiences with two other realtors, I called Laura after a referral from a friend. She was immediately helpful and willing to work with me and my limited budget.

During the entire process, Laura explained everything clearly, gave excellent advice, and asked questions about properties that I would have never thought to. She was present and helpful every step of the way and very easy to communicate with. Laura helped me purchase my first home and I am so excited and grateful! I definitely recommend her."

Martin Wicke and Sue Yoon

"We just bought our first home. Being newbies to the entire process, we really depended on Laura for seasoned advice, general real estate knowledge and patience. We began our process in November, and six months later, we placed our first bid and it was accepted! There were 3 other bids on that property, and we believe, that Laura's advice to (i) go with our best bid for the first offer and (ii) write a letter to the sellers was instrumental in our offer being accepted. In fact, the sellers liked our letter so much, that they did not ask the bidders for counters, but only asked the other bidders to come up to our level (which two of the three others did).

Laura also stood out in her dependability. She was always accessible, for our first-timer questions (either via email or phone). In addition, she always kept us abreast of the situation, giving us weekly and sometimes daily updates.

Finally, she made the process easy. We could always shuttle the paperwork back and forth via fax, email or some Web-based service. We appreciated Laura's honesty and her ability to answer all of our questions in a strightforward manner, and recommend her to anyone wishing to buy a home in San Francisco."

Bill and Rachel Orcutt

"We had a terrific experience working with Laura . . . As first time homebuyers, we interviewed several agents before choosing her, and have been thoroughly pleased with our decision. She has a great mix of professionalism and warmth that make her seem more like a friend with expertise than someone you hire.

Laura was our advocate throughout the year-long search and purchase process, a patient, good-natured resource and partner. We never felt rushed or pushed into a transaction, and if anything she was the voice of reason keeping us on track and discouraging us from pursuing the charming fixer upper when we all knew what we really wanted and needed something move-in ready.

We appreciated how responsive Laura is, always quick to provide a helpful reply to any question, and also proactive, sending over useful bits of information or advice, checking in often but never excessively. She absolutely follows through and there is never any doubt that she will do what she says she will do, and often more. Laura's work is consistently high quality, and she is energetic and engaged, cares about doing a good job, and gets results."

Dr. Prasanna Jagannathan and Jackie Kuwada

"Laura is amazing. We were first time home buyers and were referred to her by a friend, and quickly realized how lucky we were to be referred to her! She is SO accessible and reliable, goes out of her way to get to know you and what you are looking for, and is, most importantly, a true advocate for your best interests - VERY important qualities in this real estate market.

When we were about to put in an offer on a single family home after looking for only 2 weeks, she encouraged us to step back and not rush the process. At that point, we immediately realized that she had our best interests at heart. Once we found a condo we could afford and would allow us to live comfortably and happily over the next 5-7 years, she helped us complete a competitive offer that was well under asking.

But it didn't stop there. Laura was a true advocate throughout the closing period, calling the sellers and our mortgage broker repeatedly to make sure that everything happened honestly and on time. When we finally received our keys and moved into our new place, we realized that there was no way it could have happened so smoothly without her guidance.

And, even after moving in, she still checks in with us to make sure everything is going well. If you don't have a real estate agent yet, please don't miss out on working with her!"

Maria Morelli

"Thank GOD for Laura. As a first time home buyer in a market as high-stakes (and intimidating) as San Francisco, she -- in her calm, knowledgeable, and disarming way-- guided me through the process of finding my home, making an offer, negotiating the terms of the contract, and beyond (I continue to consult Laura about home-improvement resources).

One of the most wonderful aspects of Laura's guidance is the integrity she brings to her work. I so implicitly trusted her to give me sound and honest feedback/advice as I attempted to navigate what can be a surprisingly emotional process of finding a home in a competitive market. I never felt pushed. In fact, a few times I "loved" a place, and Laura gently pointed out reasons she did not think it was right for me. Laura is not in this for making a quick buck; she scrutinizes the options and provides honest feedback about the pros and cons of each place. This is an invaluable quality in a realtor, and in a friend. I am thankful to have Laura as both. AND a gorgeous new home to boot!"

Glenn Keighley

"So coming as a neophyte to real estate in general, I was looking for an agent to work with who could shepherd my partner and I through a process that some people have referred to as 'the most stressful thing you'll ever do.'

Honestly at this point I'm not sure what all the fuss is about since Laura did such a great job of helping us through the process. We started working with her after a few months lurking around diverse open houses vacillating over whether or not we were ready to get into the market . . . she did a great job of quickly grasping our tastes, making good use of our weekends to recommend properties that were in line with the kind of ideal that we were searching for us. She also did a good job of introducing us to areas of the city that we'd not previously contemplated while keeping our underlying requirements in mind.

When we were ready to start making offers on homes, she really facilitated the inevitable learning curve that I think all first time buyers must go through as you learn what works in a given marketplace. Throughout this process I really must commend her on her efficiency - for all you guys with impossible schedules Laura is the perfect agent for you! We handled the vast majority of correspondence, document signing and discussions over email and cellphone at the various diverse times that I was able to manage. I can't imagine how much time this saved from the overall process. Laura's extremely responsive over email and the phone really made the difference for me.

When we had an offer accepted, she worked proactivey with our mortgage broker and the seller's agent to ensure the escrow process went smoothly . . . I'd recommend Laura to anyone without reservation."

Lisa and Mika Newton

"Working with Laura was a great experience!

We had bought real estate several times before, but never in San Francisco. Laura was extremely helpful and because of her diligence and responsiveness we were able to make an offer on the perfect home for us in Hayes Valley based on a preview of the property.

Laura is a top notch professional and we would highly recomend working with her."

Tracy Akresh

"Even though she claims otherwise, I think I was one of Laura’s more challenging clients. :) I began looking for a condo right as the market started to turn down; and about a year later, after two offers that got rejected for being too low, I got a great deal. I was very happy that Laura didn’t give up on me. And once we got going, Laura did a fantastic job ensuring that no “i” was left un-dotted and no “t” was left uncrossed.

Being a first time buyer is daunting, and Laura is great at taking care of all the details and making sure that our tight financing deadlines and timelines were in compliance. She also hooked me up with a great mortgage broker and lots of great contractors, inspectors and other folks to help with the decision making process. And I am thrilled to be a home-owner in a condo that met all of my requirements!"

Jane Wang

"Laura helped me purchase my first home. She is very smart, efficient, thorough, and well-organized. She has a lot of knowledge and experiences with San Francisco neighborhoods: whenever I had questions, she always offered information from a friend or client who lived right in that zipcode. That piece of personal touch was invaluable for me.

Laura listens well and remembered what I needed. I have a lot of personal preferences and she kept track of those, so when I worked with her, I felt that she truly was representing me instead of just a customer.

She also negotiates well and fairly: she went through a loooong (6 hour) inspection and was able to negotiate a sizable credit, all with good data to back it up. I was also very happy/thankful with her follow-ups after the close: contractor coupons and recommendations, suggestions for some minor fixes, etc. As a first time home buyer, I feel that I've received a lot of attention and she's been quite patient with the entire process.

I would recommend Laura to anyone looking to buy in San Francisco: I'm confident that she is trust-worthy, capable, and fair."

Ayse Hortacsu and Pete Richards

"Working with Laura completely changed our view of the role of realtors in the real estate business. As avid internet-age web surfers and blog readers, we thought that we had all the resources we needed at our fingertips to find the perfect home for our family. Fortunately, at the insistence of friends, we hired Laura and learned that working with an experienced realtor has a lot of benefits besides getting access to not-yet-public listings.

In the kindest way possible, Laura was able to ground our expectations, reminding us of our priorities which we happened to forget about at the sight of each pretty facade, and thus encouraged healthy communication between us to discuss the pros and cons of homes with clear heads. She never rushed us into buying a home that she did not believe was right for us. At the end of two months, we were able to refocus on our priorities and finally found a house that met all of our criteria. Once we said the word, Laura stepped in to act very quickly, went out of her way to make the right arrangements, and coached us as we put an together an offer for the sellers. Even in today's slow market, we believe that we would not have been able to get our beautiful house without her decisive and quick-acting skills.

Now that we are home owners in San Francisco, we are still keeping in touch with Laura. She is a great resource for remodeling information, both out of her personal experience with her home, and from her previous clients."

Nate Faerber and Martha White

"Laura was a completely committed advocate for our first home purchase. She accompanied us to showings, assisted with financing contacts, kept us up-to date with regular phone calls and emails, attended inspections, and got us into contract although a higher offer was outstanding. We found a home within our price range that exceeded our expectations, and the entire process from start to close took less than two months.

A few years ago during our first foray into the real estate market, we had an agent who pushed quick-sale new construction condos even though we wanted a single family residence. Working with Laura is an entirely different and lovely experience. She not only respected our wishes, she convinced us to aim higher. If we were wowed by a home's exterior, she would remind us to check the its internal systems. Laura wanted us to have a perfect home more than she wanted a sale, and her attitude helped us to be patient and wait for the right property. Instead of the fixer upper we first considered, we now have a fully renovated and move-in ready home within the same price range and neighborhood. We are very excited!!"

Lucy and Todd Johns

"Laura has been a pleasure to work with. As first-time home buyers with a fairly strong opinion on what we wanted, we knew that finding a place might take time. Laura was patient and helpful in the year plus that it took us to find the right place. She not only became a valued confidant but also a trusted friend. She was very flexible as our wants and needs evolved over time and helped us stay on top of the market with timely information and advice.

Even more impressive was Laura's attention to detail both during and after the transaction. Her willingness to help us with even the smallest details proved invaluable. And, her knowledge and assistance kept us from getting overwhelmed with the whole experience. We could not be more pleased with our new home and would gladly recommend Laura to all our friends!"

Mike Bene

"Being a first time home buyer in San Francisco is a daunting task. Being indecisive is usually a detriment. Laura's patience and methodical approach helped me wade through the multitude of neighborhoods and options in the SF market and focus on what I was truly interested in.

From search, to offer, to signing, then close of escrow - the process was seamless, and I attribute this to Laura's professionalism, experience, and attention to detail.

I will highly recommend Laura to all my friends. Thanks to her, I'm truly ecstatic about the purchase of my new home."

Caroline Ayres and Bethica Quinn

"Laura is the reason we live in this beautiful house today.

We approached her with a seemingly impossible request: How could we gain more space for our growing family and to open a new preschool business, without spending more per month than we were paying on our old house?

Laura really went the extra mile, in finding us a new place to live and negotiating a price we could afford as well as in marketing our old place to get us the offers we needed to make the whole thing work."

Dr. Jessica Morse and Jason Davis

"Fabulous -- that's how we would describe the service we received from Laura while purchasing our first home in San Francisco. We have used several very good realtors in other parts of the country over the past 8 years, however, our experience with Laura was far superior.

Her attention to detail, her accessibility, and her desire to get us the best deal on our home were just a start. Laura went out of her way to find a more competitive lender for a TIC fractionalization loan – saving us consider long-term interest expenses. She also made certain that all the little things that make a home comfortable and enjoyable were addressed by the Seller – including the installation of a new, high-end washer and dryer for the building.

And, she also made it a priority to attend all the home inspections and signing/closing meetings and was more than willing to work around our busy schedules, even meeting us at our apartment sometimes.

While it is a given that Laura offers thorough, professional, excellent service, she is also a very sweet person. We are going to miss her regular progress reports. Thank you very much Laura, it was a really pleasure!"

Adam Rosen

"Laura was a real pleasure to work with. It's difficult to navigate the process of buying a home, especially in a competitive market like San Francisco. Laura paid great attention to all the details involved.

She was there at every step along the way to ensure that I felt comfortable with the decisions I was making and that I understood my options. I felt that the offers I wrote with her guidance were competitive and sound.

When I needed to find a TIC partner for a couple of the initial offers I wanted to write, she was also instrumental in matching me with good people. Additionally, her contacts -- from inspectors to mortgage brokers to contractors -- were, and continue to be, a great asset.

I would not hesitate to work with Laura again in the future."

James and Jen Beser, Ania and Glenn Lyday

"Laura was great to work with as we purchased a TIC through a probate sale. She was instrumental in helping us migrate through the policies and procedures of such a unique home purchase.

More impressively, even after we closed, Laura has continued to assist us with referrals for contractors of all types and also still provides us with advice in improving our home.

She truly was and still is a partner with us during the entire process. Thanks for everything, Laura!"

Nicole Imberger and Aaron Sevier

"Laura was wonderful to work with and made us feel very comfortable. From the very beginning stages and throughout the sale and closing, she used an incredible process to stay organized and was attentive to every detail. She was especially helpful getting the house ready to go onto the market so that it looked the best it could.

We really appreciate how well Laura took care of us and highly recommend her."

Dr. Robert Li

"Laura's help was invaluable. She takes the time to get to know you and to understand your tastes and particular needs. I felt very comfortable that she had my best interests at heart - she was very frank in her assessments of properties and what they were worth (or not worth).

Once I made the decision to buy, she put together a bid that saved me a significant amount of money in closing costs and held my hand throughout the entire escrow process. Working with Laura made the whole home buying experience a delight, and I would certainly use her again!"

Mike Allen and Beth Murphy

"Laura's hard nosed commitment, unique persistence and personal touch helped us purchase our new Victorian house in Bernal. A rare combination of trusted advisor, teacher and patient therapist, she is a true delight to work with. Her professionalism and outstanding service is noted by her peers and business associates - you know you're in good hands when the selling agent raves about your realtor before you close escrow!

An invaluable asset as you attempt to stand out in a sea of faceless bids and manage the sometimes devilish details of home purchase, Laura comes highly recommended to our friends and colleagues!"

Dr. Dan Mairani and Lisa Kruglov

"We cannot thank you enough for all of your assistance and attention. Your quality of service is what we long for from others whom we do business with. Unfortunately, we tend to walk away feeling ill served.

This time, we walk away thankful, happy, pleased with our purchase and ready to do business with you again in the nearest future. In addition, we feel like we've made a new neighborhood friend.

We thank you for your time, energy, efficiency, patience and your smile that was delivered with each encounter."

Ed Montoya

"As a first time buyer, I found Laura to be tremendously helpful. She really hustles to provide great service. For example, she provided a weekly update of relevant comps. This was critical to being informed and confident when I finally bid on my condo (which I got below the list price).

In addition, she provided useful insights on how to approach submitting an offer. Lastly, Laura approaches her job with a passion and a sincere desire to provide the highest quality information and advice.”

Jennifer Anderson and Kate Wherry

"What a great experience! Finding a two-unit TIC building for condo conversion is incredibly difficult, and we got into escrow on the first property we bid on, within a few months of starting our search! There is absolutely no doubt that we would not be the owners of such a property right now without Laura's help.

Laura was easy and fun to work with; organized, flexible and honest. She signed us up for a workshop to learn about TIC ownership, kept us informed of proposed condo-conversion policy changes and even attended a rally in support of TIC conversions. She got us the inside scoop on prices, bidding and inspection reports on numerous properties we liked...but where Laura really impressed us was in closing the deal. She presented our offer in person and made sure that it stood out from the other eighteen offers, even though it was not the highest in price."

Jenni Lee

"Being new to San Francisco and a first-time home buyer, I definitely appreciated Laura's deep knowledge of the San Francisco real estate market, expertise in her field, attention to detail, and most of all, her candor.

Thank you for everything! I love my new home!"

Vincent Sanchez

"Laura was the key to a pleasant and stress-free home buying experience!

I was especially pleased with the way she kept in close contact, letting me know what was happening during every step of the process. She also hooked me up with people who made the escrow process easy.

Laura is concerned with her keeping her clients happy above all else!"

Ben and Kathleen McKeever

"Laura was a delight to work with on both the sale of our condo in Noe Valley and the purchase of our home in Bernal Heights. Her diligence and detail-oriented approach enabled us to efficiently search for our new house without many wasted trips to open- houses weekend after weekend.

The sale of our condo was a huge success thanks to Laura's thorough marketing and willingness to go the extra mile. We felt lucky to have had Laura on our side during this process and absolutely recommend her to others."

Dr. Darya Soto

"Laura helped me find my home within two weeks. After our discussion of my preferences, she set to work in a very efficient and diligent manner. When by chance I found my house just before leaving overseas on vacation, this did not slow Laura down. In fact, we did most of the signing and discussions regarding bidding by Internet, fax and long-distance phone calls. She helped me give the sellers the winning offer and bid, which remained in my price range.

In addition, Laura gives the utmost enthusiasm in every step of the process and thus was a delight to work with. She was always on top of every detail during the entire process, a quality that not only impressed me but also my mortgage broker. I highly recommend her as a top-notch real estate agent and I plan to use her again if the opportunity arises."

Kelly Outis and Jeff Reine

"As first-time buyers, we were grateful for Laura's patience in walking us through the entire home-buying process, from determining what we were looking for to helping us move quickly and efficiently once we found the home we wanted. We had a very relaxed timeline, and Laura stuck with us for several months, keeping us up to date on market shifts and availability in an organized, efficient manner.

Since we've closed, Laura has continued to act on our behalf, making sure that all of the details have been taken care of and helping us make the transition to home ownership a smooth one. Thanks, Laura!"

John Carr

"Working with Laura was great. The thing I liked most about Laura was her determination and perserverance. I was a first time homebuyer and I had a very difficult time deciding which neighborhood I wanted to live. Laura was very patient with me. She really took an interest in what was important to me. Laura spent a lot of time touring me through the various neighborhoods to help me narrow my search.

I also very much appreciated all of Laura's knowledge of the process. I had never purchased a home before and Laura was there every step of the way. She gave great advice and helped me think of things I did not know I was supposed to think. Laura was great at summarizing the mountans documents involved in the closing process.

I truly enjoyed Laura's honesty and integrity. I never felt that she was just out to earn a commission. Instead, Laura always had my best interest in mind. There were many times when Laura told me that something was not worth the price or that the house needed too much work or was not in the right neighborhood, and so on. It was great not feeling pressured into a huge purchase.

Just over a year after I bought my house I relocated out of the country for work. I of course called Laura to sell my house. Laura was just a strong on the seller side as she was on the buyer side."

Tod Puckett and Sarah Beamish

"We had been looking to buy our first home for over two years and could never find the right real estate agent or house until we were lucky enough to meet Laura. Laura was never pushy or fake. She followed up about everything immediately and was always accessible, honest, patient and reliable. She helped make our offer competitive and personal, keeping us informed every step of the way.

Laura continues to help us out even after we closed on our house. Her contacts and referrals have been especially trustworthy and helpful. We would not have bought our first house in San Francisco without her help and expertise!"

Stacie McConnell

"Being a first time home buyer, I was completely intimidated by the San Francisco real estate market. Having Laura by my side to guide me gave me the knowledge and confidence I needed to get through this exciting and sometimes stressful process.

Her attention to detail and concern for her clients' best interests is a tremendous asset. I truly felt that I could trust her 100%. Laura's experience and honesty make her not only a great realtor but also a good friend."

Yoko and Eric

"It has been a lot of fun working with Laura. Her knowledge, expertise and enthusiasm helped us refine our search. She took the time to develop a real understanding of our wants and needs. As a result, we were able to get the perfect condo for us. Laura went "above and beyond" the entire time. She is a realtor with perseverence, honesty, and integrity.

Jennifer Samuelson

"Laura is knowledgeable, honest, and professional. But I believe her most valued asset is her ability to care for each client as if he/she were her only one. Laura listened to my needs and supported my decisions. She got me into my first home not by pressuring me, but by taking the extra time to ensure my happiness. She also went the extra mile to personally submit my offer. I have recommended Laura to both colleagues and friends, and I will definitely use Laura in the future when I decide to sell my home and buy another."

Joleen Soo

"I was referred to Laura by my friend Fiona, and true to her word, Laura went above and beyond my friend's glowing recommendation. Imagine a friend who is honest and straightforward, has your best interests at heart and happens to know a whole lot about real estate - and you get Laura.

She goes to great lengths to make sure you get what you want, is able to anticipate what you will like, and most importantly is incredibly meticulousabout all the details that go into finding a new home. What differentiated Laura from other agents I have worked with is that Laura is not afraid to tell you to wait, to tell you it's a bad deal, and to tell you "too expensive!". It is NOT about a fast deal with her, but about the perfect deal for you. I felt very lucky to have Laura clear the path to my amazing new home!"